In this session, we talk to Anthony Duggan, a manager at Sherwin-Williams, one of our trusted paint suppliers. For many years, Sherwin-Williams has been a great partner where we get a lot of our specialized paint to ensure that we complete the job so the end result looks amazing, and the client goes away happy. If we need the paint on a tight schedule or have specific requirements, we can count on Sherwin-Williams to meet our needs.
Sherwin-Williams headquarters is in Cleveland, Ohio, where they manufacture, distribute in the sale of paint, coatings, floorcoverings, and related products to professional, industrial, commercial, and retail customers primarily in North America and Europe.
Sherwin-Williams operates in over 120 countries and was founded by Henry Sherwin and Edward Williams in 1866.
How did you start in your job?
Anthony: Right after college, I got a great opportunity to come work for Sherwin-Williams in the management training program. And after working for a few years in a variety of different roles, I got into the outside business development representative role.
What do you like best about your job?
The best thing I like about my job is always being able to work with complex problems and try and come up with creative solutions to make sure everybody gets the best solution they are looking for.
What is one of the biggest challenges you face on a job site?
Anthony: One of the biggest challenges I face is managing people’s expectations and trying to make sure that we’re all on the same page as to what’s reasonable and what can be done. Because if one person’s expectations aren’t aligned with the other person’s then there’s going to be that disconnect and no one’s going to be happy at the end.
What is one thing most people don’t know about your job?
Anthony: There’s a lot more to being in the painting business than just painting drywall, whether it be finishing a garage floor or working on commercial buildings or large exterior roofs. There’s a lot more to it than just latex paint on drywall.
What is one of your favourite projects you’ve worked on?
Anthony: The first one that comes to mind was the first large project that I was able to participate in. It was a warehouse building in North Vancouver, where I came in before the drywall was even installed and was able to work with the construction company all the way through from beginning to finish. And that was satisfying because it was the first.
What do you like best about working with PLE painting?
Anthony: The thing I like about working with PLE is they always go above and beyond, and they take everything to an extreme with regards to customer satisfaction and making sure that everything is organized and that there were no issues. I really admire that and it’s a partnership that I really value and I like being a part of.
How does working with PLE make your job easier?
Anthony: On the same note with regards to that organization, there’s never any question as to what needs to be aware when everything’s really organized so there isn’t any guesswork. It’s all very straightforward with regards to organization and it allows us to focus on making sure we execute what we need to do.